All orders must be prepaid by Check or Credit Card (Visa, Master Card, American Express & Discover Card accepted).
A 50% non-refundable deposit may be required. All Political orders MUST be paid in full.
Credit: Application Must be filled out and faxed in for approval of account privileges TBD by Everyone Loves Buttons Inc. dba: ELBusa Creations credit department. Credit is extended to an applicant with the understanding that any finance charge or attorney fees resulting from bankruptcy, delinquencies, or probate will be added to any balance due to Everyone Loves Buttons Inc., dba: ELBusa Creations a Arizona Corporation.
Any balance due past 30 days is automatically charged a finance charge of 1.5% per month, which is an annual rate of 18%. The finance charge must be paid along with the past due balance before your account will again be considered current.
Custom imprinted merchandise CANNOT be returned for credit.
A $27.00 service fee will be charged on all checks returned due to non-sufficient funds.
A Fee of $10.00 will be charged.
Production time on CUSTOM merchandise begins on the date ELBusa. receives a signed customer proof (digital proofs sent in most cases). Production time excludes shipping time.
All order acknowledgements will show a scheduled ship date. Every effort will be made to meet this date. Some orders may be shipped before this date.
Production time is dependant upon the product being ordered. Please call for product specific turnaround time.
ELBusa offers rush service. Please call for availability.
Standard packaging included. Call for quote on special packaging. Any special packaging requirements must be confirmed in writing.
Orders will be shipped via ground service unless otherwise requested. We will bill shipping plus $6.00 per carton handling on all orders. On a split shipment, there will be an additional $10.00 per location. Please submit a shipment list with zip codes. UPS requires a street address.
Alternate delivery is available upon request via Next Day Air, 2nd Day Air, 3-Day, USPS, DHL or Federal Express. Certain areas may not be served by any of the express carriers.
PLEASE ALLOW AMPLE SHIPPING TIME TO YOUR DESTINATION. We cannot guarantee "carriers" delivery time and are not responsible for orders lost in transit.
Order requests will be acknowledged via written estimate e-mailed or faxed to our customers. If it is agreed upon, we request that you sign it and fax it back. Any changes made after acknowledgement in the order may incur additional cost and production delays.
No graphics work will be done unless billing information has been obtained.
Work completed up to the cancellation of the order will be charged.
All prices are subject to change without notice per our price sheet. See pricing for Minimums.
Complete computer file supplied on disk or e-mailed to our specifications. Refer to templates on website. A $30.00 minimum setup fee will apply for artwork that needs to be created, scanned or requires a color change. All graphic fees are based on a $60.00 per hour rate calculated in actual time taken to prepare artwork. WE RESERVE THE RIGHT TO DETERMINE WHAT IS CAMERA READY ARTWORK.
A $150.00 fee for a Match Print Proof is required to guarantee exact colors. Depending on your expectations Blues seem to have the most variance in color when printed.
The initial setup fee for creation of original artwork or logos entitles the client to one copy of the final logo in jpeg or pdf format for private use by the client. A high-resolution, print-ready copy of the artwork can be supplies to the client on a disk for private use for an additional fee of $20.00.
Please call for availability.
Large orders or orders requiring many changes must be mailed, e-mailed or faxed to reduce the possibility of errors. ELBusa WILL NOT BE RESPONSIBLE FOR ERRORS ON TELEPHONE ORDERS! Quotes given over the phone are subject to change after viewing artwork.
CONCERNING CUSTOM OR IMPRINTED GOODS AND SERVICES: For any defective material or items, we will promptly reprint or remanufacture any error on our part at no cost to you.
NOTE: If you have signed or emailed us an ART APPROVAL for your order and the item is printed or manufactured with an error, ELBusa Creations is not liable for any refund or exchange of goods or services. Please contact your ELBusa Creations representative before shipping us back your merchandise, as we may choose for you to keep your damaged products rather than pay for the return shipping.
While we try to make every effort to ship exact quantities ordered a 5% overrun or underrun will be considered complete on Magnet / Button orders, all other orders you will be billed the exact amount shipped.
The customer assumes full responsibility for all claims and/or litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy.
Orders are held for two years from the original invoice date. When reordering, please specify company name, invoice date & invoice # to assist us in locating the original order.